Our Holiday Shipping Guidelines
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The holiday season is one of the busiest times of the year for online shopping, and we want to ensure every customer knows what to expect when placing an order with us. To help things run smoothly, we’ve put together our official Holiday Shipping Guidelines.
1. Order Processing Times
During the holiday period, our team processes orders daily. Most orders ship within our standard handling time, but slight delays may occur due to increased volume. If we anticipate any change, we’ll notify customers right away.
2. Carrier Delays & Tracking Updates
Shipping carriers often experience seasonal slowdowns in November and December. While these delays are outside our control, we always provide tracking information as soon as each package is dispatched, and we monitor shipments to ensure they continue moving through the network.
3. Address Accuracy
To avoid delivery issues, we encourage customers to double-check their shipping address at checkout. Incorrect or incomplete addresses are a common cause of holiday delays.
4. Cut-Off Dates for Holiday Delivery
We recommend placing orders earlier in the season to ensure delivery before major holidays. While we cannot guarantee exact arrival dates due to carrier conditions, ordering ahead greatly improves reliability.
5. Customer Support Availability
Our support team remains active throughout the holiday season to answer questions, provide updates, and assist if shipping issues arise. We aim to respond quickly and provide clear, honest information.
We appreciate your patience during this busy time and thank you for choosing our store. Our team is committed to making your holiday shopping experience smooth, transparent, and stress-free.